Terms and Conditions

SaltSupply Pty Ltd
ABN: 87 671 663 577
ACN: 87 671 663 577

Effective Date: May 30, 2026

1. Acceptance of Terms

These Terms and Conditions (“Terms”) govern your access to and use of the SaltSupply website, products, and services.

By accessing our website, requesting quotations, placing orders, or purchasing products from SaltSupply Pty Ltd (“SaltSupply”, “we”, “our”, or “us”), you agree to be bound by these Terms.

If you do not agree with these Terms, you must not use our website or services.

2. About SaltSupply

SaltSupply Pty Ltd is an Australian supplier and distributor of Himalayan salt products, including but not limited to edible salt, salt crystals, salt powder, raw salt rocks, animal lick salt, and private-label packaging solutions.

3. Products and Services

We make every effort to ensure product descriptions, specifications, images, and pricing are accurate.

However:

  • Product colours may vary naturally due to mineral composition.
  • Product images are for illustrative purposes only.
  • Product specifications may vary slightly between batches.
  • Availability of products is subject to stock levels.

We reserve the right to modify, discontinue, or update products without prior notice.

4. Quotations

All quotations provided by SaltSupply:

  • Are subject to availability.
  • Are valid only for the period stated in the quotation.
  • May be withdrawn or amended at any time before acceptance.
  • Do not constitute a binding agreement until confirmed by SaltSupply.

5. Orders

An order is considered accepted only when confirmed by SaltSupply.

We reserve the right to:

  • Refuse any order.
  • Limit quantities purchased.
  • Cancel orders where pricing errors, stock shortages, or other issues occur.

Customers are responsible for ensuring all order details are accurate before submission.

6. Pricing

Unless otherwise stated:

  • All prices are quoted in Australian Dollars (AUD).
  • Prices may be subject to applicable taxes, duties, shipping, and handling charges.
  • Prices may change without notice.

The final price payable will be confirmed at the time of order acceptance.

7. Payment Terms

Payment terms may vary depending on customer agreements.

Unless otherwise agreed:

  • Full payment is required before dispatch.
  • Payment must be made using approved payment methods.
  • Late payments may incur additional charges or delays.

SaltSupply reserves the right to suspend or cancel orders where payment has not been received.

8. Shipping and Delivery

Delivery times provided are estimates only.

SaltSupply is not liable for delays caused by:

  • Freight providers
  • Customs clearance
  • Weather conditions
  • Supply chain disruptions
  • Events beyond our reasonable control

Risk in products passes to the customer upon delivery.

Customers must inspect goods upon receipt and notify us of any issues within a reasonable timeframe.

9. Returns and Refunds

Returns and refunds are subject to applicable Australian Consumer Law.

We may accept returns where:

  • Products are defective.
  • Products are damaged during transit.
  • Incorrect products were supplied.

We may refuse returns where:

  • Products have been opened, altered, or used.
  • Damage results from improper storage or handling.
  • The return request falls outside a reasonable period.

Customers should contact us before returning any products.

10. Australian Consumer Law

Nothing in these Terms excludes, restricts, or modifies any rights or remedies available under the Australian Consumer Law.

Where our products come with consumer guarantees, customers are entitled to remedies as provided by law.

11. Product Use

Customers are responsible for ensuring products are suitable for their intended use.

SaltSupply makes no guarantee that products will meet every individual application or business requirement.

Customers should conduct their own testing and quality assessments where necessary.

12. Private Label Services

For private-label and custom packaging projects:

  • Customers are responsible for all artwork, branding, and content supplied.
  • Customers warrant they have the necessary rights to use any trademarks, logos, and intellectual property provided.
  • SaltSupply is not liable for intellectual property disputes arising from customer-supplied materials.
  • Production timelines may vary depending on project complexity and approval processes.

13. Intellectual Property

All content on the SaltSupply website, including:

  • Logos
  • Text
  • Graphics
  • Product descriptions
  • Images
  • Design elements

remains the property of SaltSupply or its licensors.

No content may be copied, reproduced, distributed, or used without prior written permission.

14. Website Use

Users agree not to:

  • Use the website unlawfully.
  • Attempt unauthorized access to systems or data.
  • Upload malicious software or harmful content.
  • Interfere with website operation or security.

We reserve the right to restrict access for users who breach these Terms.

15. Limitation of Liability

To the maximum extent permitted by law:

  • SaltSupply shall not be liable for indirect, incidental, special, or consequential damages.
  • Our total liability shall not exceed the amount paid by the customer for the relevant products or services.
  • We are not responsible for losses arising from delays, supply interruptions, or circumstances beyond our reasonable control.

16. Indemnity

You agree to indemnify and hold harmless SaltSupply, its directors, employees, contractors, and affiliates from any claims, losses, damages, liabilities, and expenses arising from:

  • Your breach of these Terms.
  • Misuse of products.
  • Violation of applicable laws.
  • Infringement of third-party rights.

17. Force Majeure

SaltSupply shall not be liable for failure or delay in performing obligations due to events beyond reasonable control, including:

  • Natural disasters
  • Industrial disputes
  • Government actions
  • Transportation disruptions
  • Pandemics
  • Supply chain interruptions

18. Privacy

Your use of our website and services is also governed by our Privacy Policy.

By using our services, you acknowledge and agree to the collection and use of personal information in accordance with our Privacy Policy.

19. Changes to Terms

SaltSupply reserves the right to amend these Terms at any time.

Updated Terms will be posted on our website and become effective immediately upon publication.

20. Governing Law

These Terms are governed by the laws of Australia.

Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of Australia.

21. Contact Information

SaltSupply Pty Ltd
ABN: 87 671 663 577
ACN: 87 671 663 577

Email: info@saltsupply.com.au
Website: www.saltsupply.com.au

For any questions regarding these Terms and Conditions, please contact us using the details above.

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