Privacy Policy

SaltSupply Pty Ltd
ABN: 87 671 663 577
ACN: 87 671 663 577

Effective Date: May 30, 2026

1. Introduction

SaltSupply Pty Ltd (“SaltSupply”, “we”, “our”, or “us”) is committed to protecting your privacy and handling your personal information in an open and transparent manner. This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By accessing our website, contacting us, or using our products and services, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect personal information including:

  • Full name
  • Company name
  • Email address
  • Phone number
  • Billing and shipping addresses
  • Business information
  • Purchase and transaction history
  • Payment-related information
  • Communications and correspondence with us
  • Website usage data and analytics information

We may also collect non-personal information such as browser type, device information, IP address, pages visited, and website interaction data.

3. How We Collect Information

We collect information when you:

  • Visit our website
  • Submit a contact form
  • Request a quote
  • Place an order
  • Subscribe to newsletters or marketing communications
  • Contact us via phone, email, or social media
  • Participate in surveys, promotions, or business inquiries

Information may also be collected automatically through cookies and similar technologies.

4. How We Use Your Information

We use your personal information to:

  • Provide products and services
  • Process orders and payments
  • Respond to inquiries and support requests
  • Manage customer relationships
  • Deliver requested information and quotations
  • Improve our website and services
  • Conduct business operations and administration
  • Send marketing communications where permitted by law
  • Comply with legal and regulatory obligations

5. Marketing Communications

We may send promotional materials, product updates, industry news, and special offers to customers and subscribers.

You may opt out of marketing communications at any time by:

  • Clicking the unsubscribe link in our emails
  • Contacting us directly

We will respect your marketing preferences in accordance with applicable laws.

6. Disclosure of Personal Information

We may disclose personal information to:

  • Logistics and shipping providers
  • Payment processors
  • Professional advisers and consultants
  • IT service providers and website hosting providers
  • Marketing and advertising partners
  • Government authorities where required by law

We do not sell, rent, or trade personal information to third parties.

7. International Data Transfers

Some service providers may be located outside Australia. Where personal information is transferred internationally, we take reasonable steps to ensure it receives an appropriate level of protection consistent with Australian privacy laws.

8. Cookies and Website Analytics

Our website may use cookies, analytics tools, and similar technologies to:

  • Improve website functionality
  • Understand visitor behaviour
  • Measure website performance
  • Deliver relevant content and advertising

You can control cookie settings through your browser preferences.

9. Security of Information

We take reasonable technical, administrative, and physical measures to protect personal information from:

  • Unauthorised access
  • Loss
  • Misuse
  • Disclosure
  • Alteration
  • Destruction

While we strive to protect your information, no method of electronic transmission or storage can be guaranteed to be completely secure.

10. Access and Correction

You may request access to personal information we hold about you or request corrections if the information is inaccurate, incomplete, or out of date.

To make a request, please contact us using the details provided below.

11. Retention of Information

We retain personal information only for as long as necessary to:

  • Fulfil business purposes
  • Comply with legal obligations
  • Resolve disputes
  • Enforce agreements

When information is no longer required, it will be securely deleted or de-identified.

12. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage users to review the privacy policies of any external sites they visit.

13. Children’s Privacy

Our products and services are intended for businesses and adults. We do not knowingly collect personal information from children under the age of 16.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations.

Any updates will be posted on our website with a revised effective date.

15. Contact Us

If you have any questions, concerns, requests for access, or complaints regarding this Privacy Policy or the handling of your personal information, please contact us:

SaltSupply Pty Ltd
ABN: 87 671 663 577
ACN: 87 671 663 577

Email:Contact@saltsupply.com.au
Website: www.saltsupply.com.au

We will respond to privacy-related inquiries within a reasonable timeframe and in accordance with applicable Australian privacy laws.

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